Shipping

Yes, we're delighted to offer international shipping to our customers worldwide! Whether you're located across the globe or just across the border, we're committed to delivering our products to you. Simply proceed to checkout and enter your international shipping address! Once we process your order, you will receive a confirmation email with shipping details and tracking number.

It depends on where you are.

You will receive a shipping confirmation email and tracking number once your products are shipped - Tracking can take between 2 – 4 days to update so please be patient.

Here are our current average delivery time to the following countries:

United States: 8-14 Working Days

United Kingdom: 8-10 Working Days

Australia: 8-14 Working Days

Canada: 7-16 Working Days

Rest Of The World: 8-16 Working Days

Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. You will receive more details in your email confirmation with shipping details and tracking numbers.

Product

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Yes! We offer personalised options on select products to add a special touch to your purchase. Look for items marked as ‘Customisable’ or ‘Personalised’ on our website. Once you’ve chosen a product, simply follow the steps above to provide your personalisation details before checking out.

Browse our Personalisation Collection here

Adding a personal touch to your order is easy! Simply follow these steps:

  1. Select the perfect design for your little one.
  2. Choose the desired variant (if applicable).
  3. Add the product to your cart and proceed to the ‘View Cart’ page.
  4. In the ‘Order Instructions’ section, enter the name or details you’d like personalised.
  5. Complete your order, and we’ll take care of the rest!

Refund

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free refund policy. Simply contact our customer support team within 30 days of receiving your order, and we'll guide you through the process of returning the item for a refund or exchange. Please note that certain conditions may apply, so be sure to review our full refund policy.

Customer support

Get in touch with our friendly team

Send us a message

hello@lulladise.com